About us

Water Tight Canberra, Canberra’s reliable plumbing, drainage and gasfitting service, was founded in 2010 by Tom Martin who is the company’s owner and licensed Canberra plumber.

Our business values are customer service, honesty and integrity and we implement all 3 of these in every aspect of our plumbing business.

We specialise in fault finding, maintenance and renovations for both residential and commercial customers. We also work on small commercial fitouts and quality built new spec homes.

We only ever supply and install high quality stock and material because we know that using poor quality products will mean a shorter life span and a higher cost to the consumer in the long run.

Water Tight Canberra uses a leading job management software, GeoOp, that allows us to efficiently and accurately communicate between the office and tradies. Thanks to Roddy Boyd from 23 Creative, fantastic web developers, when you fill in our online booking form the data is automatically entered into our job management system. Office staff load any additional safety notes or plans that may be required. The tradesman then from the work site using their mobile devices activate accurate job timers to monitor their times, upload notes with photos, update the job status and enter material used.

Our work vehicles are stocked with over 300 different items, all of which have been carefully selected as the most commonly used. Every month we stocktake our vehicles and they are restocked to the full capacity. Stock is also replaced during the month at regular intervals.  If we are out of stock for one of these items there is no travel time charged to the customer for travelling to the supplier to purchase the item.

We have a large array of advanced and high tech equipment that when needed can save the customer hours, or even days of labour charges. This equipment can be used to internally inspect pipework, locate and trace pipework with a depth reading, listen to burst pipes, thermally view leaks and much more.

When you need a plumber in Canberra, call us or book online and save 10% off the service call fee as we would love to work with you to solve all of your Canberra plumbing needs.

Our Team

Tom

Joseph

Coming Soon.

Cal

Mike

Andrew

Google Reviews

  • Sabrina Chin

    I contacted Tom about root herbicide treatment for our house. Tom was very easy professional and set up an appointment immediately. He also helped us clear two pipes that were unfortunately already blocked by the roots and charged us for the use of the eel once for two pipes. Overall, impressive workmanship at a competitive price. I'll definitely call Tom and his team again for any plumbing issues.

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  • Charan Coughlan

    Wonderful service. Friendly trade person. Detected problem straight away. Efficient. Good price. Don't look any further than these guys..they don't muck around and know their stuff

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  • Eleanor Kay

    A really positive experience from beginning to end. Everything about the Water Tight team was great, from Joseph's friendly and helpful manner on the phone through to Sam's great job on site. I highly recommend these plumbers - they came when they said they would, ensured I clearly understood what the problem was and what the options were to fix it, and were very affordable as well. Definitely my plumbers of choice in the future!

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  • Maurice Austin

    I honestly don't know where to begin. I rang late on a winter's day with a blocked toilet, and Tom arrived 15 minutes later. He was friendly, courteous and professional, and very quickly located where he thought the problem was. It was late in the day and he decided to book one of his team for the next day. Sam rang early the next morning and again turned up withing ten minutes. Equally courteous and professional. He and Tom worked out the best approach and Sam then proceeded to fix it. Both Tom and Sam explained things like they were talking to an informed layman, not an idiot: including what the likely problem was, the eventual ACTUAL problem and how they solved it. And all at a very reasonable cost. Very reasonable. You honestly don't GET this kind of professionalism any more...except you do. Apart from this review, I'm telling everyone I know :-)

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  • Geoff Campbell

    Excellent work, customer service, and price. Had two plumbers from Water Tight, Andrew and Sam, come to do some minor work on different days. Both of them were friendly, efficient, and happy to walk me through what they were doing.

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  • Available

    24hrs 7 Days a week

  • Servicing

    Canberra, ACT and region

  • Call us

    02-6195-9991

  • Book a local Canberra Plumber Online now and save 10% off the service call fee.

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