About us

Water Tight Canberra, Canberra’s reliable plumbing, drainage and gasfitting service, was founded in 2010 by Tom Martin who is the company’s owner and licensed Canberra plumber.

Our business values are customer service, honesty and integrity and we implement all 3 of these in every aspect of our plumbing business.

We specialise in fault finding, maintenance and renovations for both residential and commercial customers. We also work on small commercial fitouts and quality built new spec homes.

We only ever supply and install high quality stock and material because we know that using poor quality products will mean a shorter life span and a higher cost to the consumer in the long run.

Water Tight Canberra uses a leading job management software, GeoOp, that allows us to efficiently and accurately communicate between the office and tradies. Thanks to Roddy Boyd from 23 Creative, fantastic web developers, when you fill in our online booking form the data is automatically entered into our job management system. Office staff load any additional safety notes or plans that may be required. The tradesman then from the work site using their mobile devices activate accurate job timers to monitor their times, upload notes with photos, update the job status and enter material used.

Our work vehicles are stocked with over 300 different items, all of which have been carefully selected as the most commonly used. Every month we stocktake our vehicles and they are restocked to the full capacity. Stock is also replaced during the month at regular intervals.  If we are out of stock for one of these items there is no travel time charged to the customer for travelling to the supplier to purchase the item.

We have a large array of advanced and high tech equipment that when needed can save the customer hours, or even days of labour charges. This equipment can be used to internally inspect pipework, locate and trace pipework with a depth reading, listen to burst pipes, thermally view leaks and much more.

When you need a plumber in Canberra, call us or book online and save 10% off the service call fee as we would love to work with you to solve all of your Canberra plumbing needs.

Our Team

Tom

Joseph

Coming Soon.

Cal

Mike

Andrew

Google Reviews

  • Eleanor Kay

    A really positive experience from beginning to end. Everything about the Water Tight team was great, from Joseph's friendly and helpful manner on the phone through to Sam's great job on site. I highly recommend these plumbers - they came when they said they would, ensured I clearly understood what the problem was and what the options were to fix it, and were very affordable as well. Definitely my plumbers of choice in the future!

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  • Maurice Austin

    I honestly don't know where to begin. I rang late on a winter's day with a blocked toilet, and Tom arrived 15 minutes later. He was friendly, courteous and professional, and very quickly located where he thought the problem was. It was late in the day and he decided to book one of his team for the next day. Sam rang early the next morning and again turned up withing ten minutes. Equally courteous and professional. He and Tom worked out the best approach and Sam then proceeded to fix it. Both Tom and Sam explained things like they were talking to an informed layman, not an idiot: including what the likely problem was, the eventual ACTUAL problem and how they solved it. And all at a very reasonable cost. Very reasonable. You honestly don't GET this kind of professionalism any more...except you do. Apart from this review, I'm telling everyone I know :-)

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  • Rowan Fraser

    I was very happy with the service Water Tight provided in relation to servicing two toilets. Tom responded to my query quickly and arranged for a plumber to come on the day I requested. Andrew was thoroughly professional and did an excellent job in replacing the broken components. I will definitely use Water Tight again.

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  • Brooke Yates

    These guys were great! They came out on a Sunday and instead of just plowing ahead with the work and charging us a fortune, they recommended we wait until Monday and gave us solutions on how to manage our leak issue in the interim. They looked for and delivered the most cost-effective solution to the problem rather than just wrack up the costs. they were prompt, clean and a pleasure to deal with. we will now use water tight for all our future plumbing needs.

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  • Liesl Codrington

    Water Tight Canberra are fabulous. We had major plumbing issues at our new house and Tom and his team were amazing from start to finish. They were calm, professional and reasonably priced. We will keep using them as our go-to plumber... though hopefully only minor issues to address from now on!

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  • Available

    24hrs 7 Days a week

  • Servicing

    Canberra, ACT and region

  • Call us

    02-6195-9991

  • Book a local Canberra Plumber Online now and save 10% off the service call fee.

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