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Martin Christensen ★★★★★★★★★★
Are you guys serious? In had to wait weeks for they guy to come, and then he screws up my schedule by wanting to come 3 hours earlier than agreed. While web they are supposed to be thorough and look at all possible signs of leaking, he charged $136 for a 5 minute look at my shower to tell me what I already new, that it was leaking, and he promised to refer a good company to do the repairs, which they still haven't told me, 7 weeks later. And they've only just sent the invoice...I wouldn't bother with them.
I booked Watertight after seeing their van in our area. They arrived on the day and at the time booked and contacted us if any delays occurred. Over the past two months I have used Watertight’s services four times as part of kitchen renovations. Each tradesman has been on time and very helpful and I have no hesitation in recommending Watertight Plumbing for your plumbing needs.
I contacted Tom about root herbicide treatment for our house. Tom was very easy professional and set up an appointment immediately. He also helped us clear two pipes that were unfortunately already blocked by the roots and charged us for the use of the eel once for two pipes. Overall, impressive workmanship at a competitive price. I'll definitely call Tom and his team again for any plumbing issues.
Tom and his team did an outstanding job for us in fixing a blocked drain that other plumbers had insisted required digging up (costing $8000). Not only did Tom go above and beyond to help us, he took a personal interest and is damn good bloke.
I don't normally write public reviews, but Tom deserves more than this few minutes of my time. I would highly recommend Water Tight Canberra and its sister company Canberra Blocked Drains.
Fast, efficient, friendly and thoroughly reliable is how I would describe my experience with Tom and his team. These guys really know their stuff. They get to the heart of the problem and will give you an honest appraisal with options. I would have no hesitation in using them again.