If we are more than 10 minutes late without prior notification we will waive the service call fee.
Gillian Sloan ★★★★★★★★★★
From my first conversation with Tom, I was treated in a very professional manner. The quote I was given was fair. Nathan and Aaron were two polite young men who dealt with my plumbing problem promptly and expertly, leaving my house so clean. Excellent workmanship and customer care. I highly recommend Water Tight Canberra. Thank you!!
I arrived at my townhouse on a Friday afternoon at about 1:30 after a week away to find that the hot water service had sprung a leak during my absence. I called Water Tight and a representative (Tom) was here within an hour. After an inspection and quotation Tom undertook to replace the HWS that day and did so with two other members of staff.
I was very favourably impressed with the prompt and efficient service. I would recommend Water Tight to anyone with an urgent plumbing problem.
Water Tight provided an excellent job on 25/02/2019. They located the burst water pipe and repaired it immediately. We are so happy with the great service and the professional crew. I strongly recommend this company for any plumbing need that you have.
I'm after a good plumber, saw lots of positive comments here and the expertise on the business website, I decided to contact them as I have regular plumbing need. First the people are not at this address, even the lady answered my call, is not here. She is somewhere in the cyber-space. This was the first thing disappointing as I was at this location at the time and keen to talk to the person doing the job. She can not answer any my inquiries, so left my number for calling back. Two days past till today I have not received the call. This makes me to think when I have drain blockage or how water blast, I really need it fixed same day .....
My hot water system was leaking from the pressure relief valve. Initially, it was just leaking a little water occasionally, but by Saturday evening, it just kept running. On Sunday 7:30 am I rang a couple of 24-hour services, but just heard “please leave a message”. Then I rang Water Tight and spoke to Tom Martin. He said he would come immediately, and he did. He provided his advice and very professionally got the job done. It was an excellent customer service and I would recommend Water Tight to anyone.
Water Tight Canberra is extremely proud to have won the 2019 ACT Telstra Business Awards in the category of Small and Succeeding. The Telstra Small Business Awards are one of the most reputable and diligent Australian business awards aimed at recognising excellence in business. With a record number of nominations received in 2019, becoming a […]
Who would have thought picking a toilet could be so confusing. By the end of this blog post, you will know the difference between an S-Trap and a P-Trap, a wall hung and rear water inlet, along with how to measure the setout and so on. Already a toilet know it all? Skip to the […]
All too often we are called to a new customer’s houses, who have been having their sewer drains cleared every year, for years, by other plumbers when 100% of this cost should have been charged to Icon Water. Icon Water is responsible for maintaining the sewer infrastructure in the ACT which includes the sewer mains […]