When it comes to plumbing in Canberra, Water Tight Canberra’s reputation speaks for itself. A customer in Watson, left a glowing 5-star review after we attended his property:
“They were prompt and on time. Very polite and thorough. Provided excellent service and advice. Will be using them again.”
This review sums up what we’re all about — reliable, detail-focused service with a smile.
🔧 Problem
Our client in Watson had two main issues:
- A severely blocked sewer drain causing toilet flow problems.
- A bathroom basin tap that had worn internals and needed repair.
The sewer line had been infiltrated by tree roots, which is one of the most common causes of blockages in older Canberra homes. Meanwhile, the basin tap was leaking and hard to turn, needing both repair and future replacement planning.
🔍 Assessment
Thomas, our tradesman on site, carried out a CCTV drain inspection. This showed heavy root intrusion at multiple points in the sewer line. The inspection revealed the exact location of the blockage, giving us the confidence to recommend a long-term fix rather than just a temporary clear.
Inside, we dismantled the basin tap assembly, identifying worn washers and a degraded spindle. Measurements were taken to ensure the correct replacement parts could be sourced if needed.
🛠️ What We Did
- Cleared the blocked drain: Using a high-pressure water jetter, we cut through root masses and flushed the line.
- Drain repair: We excavated under the home, removed a failed section of pipe, and installed a new 100mm DWV inspection piece with Flexseal couplers for future accessibility.
- Tap service: The worn basin spindle was removed, cleaned, and replaced with a new spindle kit. We reseated the tap to ensure a watertight fit.
Throughout, we kept the customer informed, showing them the before-and-after camera footage so they could see the difference for themselves.
🧱 Materials & Standards
We used high-quality, code-compliant fittings, including:
- 100mm DWV Inspection Piece
- Flexseal SC115 Couplers
All work was carried out to AS/NZS 3500 Plumbing and Drainage Standards, ensuring durability and compliance.
🌟 Results
The results spoke for themselves:
- The toilet now flushes freely, with no signs of backflow or restriction.
- The new inspection opening provides easy access for future maintenance.
- The basin tap turns smoothly, with no leaks or drips.
This outcome reflects exactly what David described in his 5-star review — prompt, polite, thorough service with excellent advice.
💡 Tips for Homeowners
- Tree roots love drains. If you live in an older Canberra suburb with mature trees, schedule annual drain inspections to prevent major blockages.
- Don’t ignore dripping taps. A worn washer can quickly escalate into water wastage and costly repairs.
- Install inspection points. They make future blockages easier and cheaper to manage.
📍 Location Notes – Watson ACT
Watson is a leafy inner-north Canberra suburb with a mix of older homes on generous blocks. Many still have original clay or earthenware sewer pipes — prime targets for tree root invasion. Preventative maintenance and strategic pipe upgrades are highly recommended in this area.
For more on local plumbing in the northside, see our dedicated Belconnen plumber services.
🖼️ Gallery
💬 “They were prompt and on time. Very polite and thorough. Provided excellent service and advice. Will be using them again.” – David, Watson ACT
