Our cancellation policy is as follows:
- 1 full business day notice – No fee
- More than 4 business hours notice – A cancellation fee of $50 will apply
- More than 1 business hours notice – A cancellation fee of $96 will apply
- Less than 1 business hours notice – The full-service call fee and minimum labour will apply if the customer has forgotten the appointment or cancelled when the tradesman is already travelling to the site. This includes after-hours emergency call out.
I am very happy with the work done by Watertight. I was especially impressed with Ryan, he was the most honest and transparent tradie I've ever had. It was clear he took pride in his work, and despite a difficult install he did a good job. I like to ask lots of questions and see what's happening and was happy to put up with me and keep me in the loop. Thanks!
Watertight Canberra was very responsive to a request for assistance to locate and fix a leaking pipe. We were fortunate to have Josh who was punctual, professional, friendly and hard working. Josh worked through a complex situation with the building material and location of pipes and was able to rectify the situation. We are very happy with the quality of work, professionalism and the competitively priced outcome of work completed. We will definitely use Watertight Canberra for any future plumbing needs and highly recommend this business!
We had an exceptional experience service from Water Tight Plumbers. From making the booking to getting the job done, the staff were professional and detail oriented. Ryan the plumber, was extremely helpful, providing knowledgeable advice and an overall extremely high level of service. With Gratitude, thanks Tom and the whole watertight team!
Fantastic experience with Water Tight Canberra! Really easy to deal with, friendly and professional. The service was fast, great quality and good pricing. Will definitely be recommending Water Tight to everyone I know. Thank you so much, Water Tight team!
Brayden was really professional, told me about the work quoted, and went out of his way to get a new water heater installed for me on the same day. Couldn't ask for more. Will definitely call Water Tight next time I need a plumber.