Late Fees and unpaid invoices

If an invoice is not paid by its due date it will incur an administration fee equal to 15 minutes of labour ($35) for every 14 days that the invoice is overdue. Invoices that remain unpaid for over a month will be referred to a collection agency and all collection agency and legal costs associated with invoice will be directly passed onto the customer. Continued failure to pay an outstanding invoice will result in registering the debt on the customer credit rating and legal proceedings. All solicitor and court costs incurred to Water Tight Canberra as a result of enforcing an unpaid debt will be directly chargeable to the customer.  

Third Parties – If the invoice is to be made out to a third party we must be notified in writing with consent from the third party prior to work commencing.  

Note – We do not provide a discount for cash payments.  

We offer a 14 day account to our pre-approved commercial customers. If you would like to take advantage of this please contact our office and request an account application form prior to booking in any work. Please allow 7 days for your form to be processed.

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Google Reviews

Jeremy Oorloff
Jeremy Oorloff
Customer
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I am very happy with the work done by Watertight. I was especially impressed with Ryan, he was the most honest and transparent tradie I've ever had. It was clear he took pride in his work, and despite a difficult install he did a good job. I like to ask lots of questions and see what's happening and was happy to put up with me and keep me in the loop. Thanks!
Emma L Morzuch
Emma L Morzuch
Customer
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Watertight Canberra was very responsive to a request for assistance to locate and fix a leaking pipe. We were fortunate to have Josh who was punctual, professional, friendly and hard working. Josh worked through a complex situation with the building material and location of pipes and was able to rectify the situation. We are very happy with the quality of work, professionalism and the competitively priced outcome of work completed. We will definitely use Watertight Canberra for any future plumbing needs and highly recommend this business!
Jonathan Engel
Jonathan Engel
Customer
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We had an exceptional experience service from Water Tight Plumbers. From making the booking to getting the job done, the staff were professional and detail oriented. Ryan the plumber, was extremely helpful, providing knowledgeable advice and an overall extremely high level of service. With Gratitude, thanks Tom and the whole watertight team!
Elizabeth Clarke
Elizabeth Clarke
Customer
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Fantastic experience with Water Tight Canberra! Really easy to deal with, friendly and professional. The service was fast, great quality and good pricing. Will definitely be recommending Water Tight to everyone I know. Thank you so much, Water Tight team!
Matt Tindale
Matt Tindale
Customer
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Brayden was really professional, told me about the work quoted, and went out of his way to get a new water heater installed for me on the same day. Couldn't ask for more. Will definitely call Water Tight next time I need a plumber.
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