At a family home in Nicholls, Water Tight Canberra was called in to resolve ongoing toilet issues. Both the ensuite and main toilet were showing their age – one was constantly filling and the other was dripping. Brayden carried out the work with his trademark efficiency, earning the homeowner’s praise in a glowing 5-star review for quick and professional service.
“We had a great experience with Brayden, thank you for providing such quick and efficient service!” – 5-Star Google Review
This project showcases our expertise in bathroom upgrades, attention to detail, and commitment to customer satisfaction.
Problem
The homeowner reported:
- Ensuite toilet – constantly filling, wasting water.
- Main toilet – dripping after use, though still flushing.
- General plumbing concerns – client requested a maintenance check across both toilets.
The old toilets were no longer reliable and upgrading them offered the best long-term solution.
Assessment
Brayden attended site and carried out a detailed inspection. After reviewing options with the client, four possible solutions were presented – ranging from valve replacements through to complete suite replacements.
The client opted for Option 4: replacing both units with brand new close-coupled toilet suites for maximum reliability and water efficiency.
What We Did
- Removal of old toilets – Carefully disconnected and removed both existing toilet suites.
- Supply & installation of new Caroma Luna suites – Two brand new Caroma Luna close-coupled toilet suites were installed.
- Sealing & testing – Each unit was properly sealed, connected to existing waste and water lines, and tested for flawless function.
- Compliance check – Installations were carried out to full Australian Standards for plumbing and drainage.
- Client handover – Brayden demonstrated both new toilets to the homeowner, ensuring satisfaction before leaving site.
Materials & Standards
- Caroma Luna Close-Coupled Toilet Suites – high-quality units, Australian-made, WELS-rated for water efficiency.
- All connections included new isolation valves, flexible hose connectors, and seals.
- Work completed to AS/NZS 3500 standards, ensuring compliance and long-term reliability.
Results
The outcome was two sleek, modern toilet suites that improved both the look and functionality of the bathrooms.
The client’s 5-star review highlights Brayden’s professional service:
“Quick and efficient service!” – Nicholls homeowner
By opting for full replacement, the client now enjoys reliable, water-saving fixtures with manufacturer warranties for peace of mind.
Tips
For Canberra homeowners with older toilets:
- Constant filling or dripping often means valves are worn and wasting water.
- Consider replacement – a new suite can be more cost-effective long term than repeated repairs.
- Water efficiency – modern WELS-rated toilets reduce water bills.
- Professional installation matters – ensures correct sealing, alignment, and compliance.
Location Notes
This work was completed at Westbury Circuit, Nicholls ACT. Nicholls is a popular Gungahlin district suburb with established family homes, many now due for bathroom upgrades.
For homeowners in Nicholls and across Gungahlin, Water Tight Canberra is the trusted team for toilet replacements, bathroom plumbing, and efficient water-saving solutions.
Gallery


“We had a great experience with Brayden, thank you for providing such quick and efficient service!” – Nicholls resident
Internal Links
- Location: Plumber Gungahlin
- Services: Toilet Repairs
- Blog: When to Replace Your Toilet