When a client in Bruce called Water Tight Canberra for the first time, she needed help with her bathroom basin. The old fittings were leaking and worn, making everyday use a hassle. After our prompt response and expert work, she left us a glowing 5-star review:
“First time used Water Tight. Quick response. Tom did a great job replacing bathroom basin drain and tap. Thank you.”
This job is a perfect example of why we’re trusted across Canberra — fast, reliable, professional, and focused on lasting solutions.
🛑 Problem
The homeowner in Bruce noticed water pooling around her bathroom basin and slow drainage. On closer inspection, the plug and waste assembly was leaking. The basin mixer tap, while still functional, was old and not performing at its best.
Left unresolved, a leaking plug and waste can cause water damage inside cabinetry, create mould, and increase the risk of more costly repairs down the line.
🔍 Assessment
When Tom arrived on site, he carried out a full check of the basin setup. His findings:
- The plug and waste assembly was leaking and no longer sealing properly.
- The basin mixer tap was serviceable but showing signs of wear.
- A replacement was the best long-term solution, saving the customer from future call-outs.
Tom, our plumber, explained the options to the client and recommended upgrading both the drain and the tap at the same time for a neat, reliable finish.
🛠️ What We Did
- Removed old fittings – The leaking plug and waste were dismantled and the old tap disconnected.
- Supplied new parts – High-quality Reece-sourced products were used, including a Mizu Drift pop-up waste and a Posh Solus Mk2 basin mixer.
- Installed trap extensions – To ensure a perfect fit, Tom installed new 40mm Dura trap extensions.
- Tested thoroughly – Once everything was reassembled, Tom pressure-tested the system, checked for leaks, and confirmed smooth operation.
🧱 Materials & Standards
Water Tight Canberra only installs quality fittings that comply with AS/NZS 3500 Plumbing and Drainage Standards. For this job, we used:
- Mizu Drift Pop-Up Waste – durable, stylish, and compatible with overflow basins.
- Posh Solus Mk2 Basin Mixer – chrome finish, water-efficient, and easy to use.
- Dura Trap Extensions – to provide correct connection to existing pipework.
This ensures not just a tidy installation but also compliance, safety, and long-term durability.
🌟 Results
The result was immediate:
- The basin now drains perfectly with no leaks.
- The new mixer tap provides smooth, modern operation.
- The vanity area was left clean, neat, and watertight.
The client was thrilled with the work, highlighting in her review our quick response and Tom’s professional workmanship.
💡 Tips for Homeowners
- Check under your vanity every so often — early signs of leaks (water stains, mould, musty smell) should be addressed quickly.
- Upgrade together — when replacing one bathroom fitting, consider updating the tap and waste together for consistency and reliability.
- Use quality fittings — cheap products often fail faster. Investing in quality saves money and hassle long-term.
📍 Location Notes – Bruce ACT
Bruce is a growing suburb in Canberra’s north, home to many apartment complexes and modern townhouses. In these properties, bathroom fittings often see heavy daily use, so regular maintenance and timely upgrades are essential to avoid water damage.
If you’re in the northside and need help, check out our Gungahlin plumber services.
🖼️ Gallery
💬 “Quick response. Tom did a great job replacing bathroom basin drain and tap.” – Sigita, Bruce ACT
