Problem
In Griffith, a customer had just arranged delivery of a new dishwasher, only to discover that the existing plumbing setup wasn’t going to cooperate. The dishwasher tap was seized open, and when attempting to reconnect, water came gushing out uncontrollably. To make matters worse, the old dishwasher had already been removed, leaving the kitchen unusable until the plumbing was sorted.
This was more than just a minor inconvenience — it was a plumbing fault that could cause water damage if left unresolved.
Assessment
When Water Tight Canberra was called, our technician Brayden attended promptly. He confirmed that the existing dishwasher tap was faulty and unable to be repaired. A proper replacement was the only safe option to restore water supply and enable the installation of the new dishwasher.
Brayden explained the problem clearly to the customer, provided options, and ensured the solution would comply with plumbing standards while giving lasting reliability.
What We Did
Brayden carried out a two-step solution:
- Tap Replacement – The faulty dishwasher tap was carefully removed and replaced with a new economy-range single appliance tap, providing a watertight connection.
- Dishwasher Installation – The customer’s new dishwasher was installed, connected to the new tap and waste points, and fully tested.
He checked all connections for leaks, confirmed proper drainage, and ran a full test cycle. The installation went smoothly, with everything operating exactly as it should.
The customer’s response says it all:
“Brayden and Water Tight were fantastic. Great service and very responsive. Would definitely recommend.” – Celia, Griffith
Materials & Standards
The works included the installation of a replacement single dishwasher tap and full connection of a customer-supplied dishwasher.
All work was performed to AS/NZS 3500 Plumbing and Drainage Standards, ensuring safety, reliability, and compliance with ACT regulations.
Results
By the end of the visit, the kitchen was back in full working order. The new dishwasher was connected seamlessly, and the once-problematic tap was now functioning perfectly.
The result wasn’t just about fixing a plumbing fault — it was about giving the customer confidence that her new appliance would work reliably for years to come.
That’s the difference Water Tight Canberra delivers: quick response, technical expertise, and the reassurance that every detail is handled properly.
Tips
- Check appliance taps before replacement: Many dishwasher or washing machine issues start with old taps seizing or leaking.
- Replace, don’t repair, faulty taps: A new fitting often costs less in the long run and ensures compliance.
- Always test appliances on install: Running a full cycle ensures the job is done right the first time.
- Use licensed plumbers: DIY connections can lead to leaks, flooding, and insurance issues.
Location Notes
Griffith, in Canberra’s Inner South, is filled with stylish apartments and established homes. With so many properties upgrading kitchens and appliances, reliable plumbing support is essential to keep installations smooth and stress-free.
Water Tight Canberra proudly services Griffith and all nearby suburbs, including Kingston, Narrabundah, and Red Hill.
Gallery
💬 Customer Highlight:
“Great service and very responsive. Would definitely recommend.”
Internal Links
- Learn more about our dishwasher installation service.
- Read about our kitchen plumbing solutions.
- Explore more case studies like this in our plumbing blog.
- Local service: Plumber Woden.
