Water Tight Canberra has done it again! We are beyond thrilled to announce that we’ve won the ACT Strata Services Business Award at the CHU SCA (ACT) 2023 Strata Community Awards. This win is a testament to our dedicated team, innovative practices, and unwavering commitment to providing top-notch service to the strata community in Canberra.
Our Journey to the Top
This award is not just a shiny trophy on our shelf—though, let’s be honest, it looks pretty great there! It’s a reflection of the hard work and passion we pour into every aspect of our business. Over the past year, we’ve been on a mission to learn, adapt, and grow within the strata industry. From joining the SCA and Owners Corporation Executive Committees to attending the A100 training and SCA-ACT Executive Committee meetings, we’ve immersed ourselves in the world of strata management to understand better the unique challenges and needs of our clients.
Innovations That Set Us Apart
At Water Tight Canberra, we don’t just follow the industry standards; we set them. Our customer service approach is all about making life easier for strata managers and Executive Committees. We’ve introduced easy-to-skim Preventative Maintenance Reports with summary title pages, traffic light response systems, and many photos to ensure that even the busiest strata managers can stay on top of their game. Plus, our collaboration with top manufacturers like Rinnai and Rheem means we’re always ahead of the curve, offering the best warranty-backed services in the business.
Leadership and Teamwork: The Heart of Our Success
Our leadership style is inspired by the Scouts, with a focus on small steps, big opportunities, and plenty of responsibility for everyone on the team. From apprentices to licensed plumbers and office managers, everyone has a chance to lead and grow within Water Tight Canberra. And let’s not forget our community efforts! We’re proud ACT-accredited recyclers, regular blood donors, and providers of pro-bono plumbing services to those in need.
Looking Ahead
Winning this award is a huge honor, but it’s not the end of the road for us—it’s just the beginning! We’re more motivated than ever to continue pushing the boundaries of what’s possible in the strata services industry. With our innovative asset management processes, advanced training programs, and commitment to professional development, we’re ready to take on new challenges and set new standards for excellence.
To everyone who has supported us along the way—thank you! We couldn’t have done it without our incredible team, loyal clients, and the entire strata community. Here’s to many more years of making Canberra a better place, one strata at a time!
Cheers,
The Water Tight Canberra Team
