When a homeowner in Phillip contacted Water Tight Canberra about leaking taps in their ensuite, they were expecting a quick fix. Instead, our team delivered a complete upgrade, replacing ageing, leaking tapware with new, high-efficiency fixtures that look great and perform even better. The result? A flawless finish and another 5-star review for our commitment to professionalism and customer care.
Problem
The customer reported leaking taps in the ensuite shower and vanity, both of which had deteriorated with age. The shower mixer was dripping continuously, and the basin mixer required excessive force to turn off completely.
Leaks like these are more than just an irritation; they waste significant amounts of water and can cause pressure imbalances and premature wear on seals. Left unresolved, they can also lead to hidden wall or cabinetry damage.
Having previously replaced the kitchen mixer at the same property, Water Tight Canberra, the plumber Canberra locals rely on, was called back for a trusted second visit.
Assessment
Upon arrival, Brayden, one of our licensed Canberra plumbers, conducted a detailed inspection of both the shower and basin tapware.
He quickly confirmed that:
- The shower mixer cartridge was worn and leaking internally.
- The basin mixer was beyond repair due to corrosion around the cartridge seat.
- The handheld shower hose was deteriorated and leaking at the coupling.
Rather than risk ongoing repairs, Brayden provided three options:
- Reseal the existing mixers (temporary solution).
- Replace cartridges only (limited improvement).
- Fully replace all faulty tapware with new, high-quality fixtures backed by warranty.
After reviewing the options, the customer chose the full replacement, a smart decision for long-term value and water efficiency.
What Our Plumber Woden Did
Brayden sourced all components from Reece Plumbing Phillip, ensuring Australian Standard compliance and long-term reliability.
The installation included:
- Replacement of the shower mixer with a Posh Solus Mk2 Chrome Basin Mixer and Performa mixer cartridge for smooth operation.
- Replacement of the basin mixer with matching chrome tapware for visual continuity across the ensuite.
- Installation of a new Grohe Silverflex shower hose to replace the leaking handheld line.
Each fitting was installed according to AS/NZS 3500 standards, tested for pressure, and inspected for perfect sealing. Brayden then took the time to explain the new fixtures, warranty coverage, and maintenance tips to the homeowner.
“Professional, customer-focussed service. Highly recommend. Brayden took the time to thoroughly explain requirements and options. Happy with the results.”
This review perfectly reflects our approach: transparent communication, superior workmanship, and customer-first service.
Materials & Standards
All parts were supplied by Reece Australia Pty Ltd and installed to Australian Standards:
- Posh Solus Mk2 Basin Mixer (Chrome) – 7-year warranty, WELS 4-star rated.
- Grohe Silverflex Shower Hose (1.75m) – anti-twist, high-durability stainless steel.
- Performa Base Mixer Cartridge – precision-engineered for smooth operation and leak prevention.
Each item was pressure-tested post-installation to confirm perfect operation and watertight seals.
Results
Before: Leaking taps in both the shower and vanity, wasting water and causing inconvenience.
After: Sleek new mixers and shower fittings installed, leak-free and running smoothly with modern water-saving performance.
The job was completed promptly with minimal disruption. The customer appreciated the attention to detail and the clear communication throughout the process:
“Professional, customer focussed service. Highly recommend. Brayden took the time to thoroughly explain requirements and options. Happy with the results.”
That’s another 5-star finish for Water Tight Canberra, Phillip’s trusted plumbing specialists.
Tips
If your taps or shower mixers are leaking, stiff, or difficult to use:
- Replacing the cartridge might not be enough; older tapware often needs a full upgrade.
- Always choose water-efficient, warranty-backed tapware from reputable brands.
- Have your fixtures serviced every five years to prevent hidden leaks or internal corrosion.
Location Notes
Homes and apartments in Phillip often feature older plumbing systems that pre-date WELS efficiency standards. Regular tapware upgrades improve both functionality and water conservation, especially in high-use areas like bathrooms and kitchens.
Water Tight Canberra provides fast, compliant, and professional plumbers in Woden across Phillip and the Woden Valley region. For fast, reliable plumbing services, including an emergency plumber Canberra or drain cleaning in Canberra, contact the team at Water Tight Canberra on (02) 6195 9991 today.
Gallery
Before: Leaking and corroded basin and shower mixers.
During: Removal of old fittings and installation of new Performa and Grohe components.
After: Sleek, modern tapware installed — leak-free and operating perfectly.
“Professional, customer focussed service. Highly recommend. Brayden took the time to thoroughly explain requirements and options. Happy with the results.”
