Our cancellation policy is as follows:
- 1 full business day notice – No fee
- More than 4 business hours notice – A cancellation fee of $50 will apply
- More than 1 business hours notice – A cancellation fee of $96 will apply
- Less than 1 business hours notice – The full-service call fee and minimum labour will apply if the customer has forgotten the appointment or cancelled when the tradesman is already travelling to the site. This includes after-hours emergency call out.