Late Fees and unpaid invoices

If an invoice is not paid by its due date it will incur an administration fee equal to 15 minutes of labour ($35) for every 14 days that the invoice is overdue. Invoices that remain unpaid for over a month will be referred to a collection agency and all collection agency and legal costs associated with invoice will be directly passed onto the customer. Continued failure to pay an outstanding invoice will result in registering the debt on the customer credit rating and legal proceedings. All solicitor and court costs incurred to Water Tight Canberra as a result of enforcing an unpaid debt will be directly chargeable to the customer.  

Third Parties – If the invoice is to be made out to a third party we must be notified in writing with consent from the third party prior to work commencing.  

Note – We do not provide a discount for cash payments.  

We offer a 14 day account to our pre-approved commercial customers. If you would like to take advantage of this please contact our office and request an account application form prior to booking in any work. Please allow 7 days for your form to be processed.

Google Reviews

  • Alex O'Brien

    Josh and Bradley were thorough, communicative and friendly. They ensured we were happy with the final product. Great work. Thank you!

    View in

  • k mackay

    Found my go to plumber! Excellent service! Great explanation of work done, and great work done. Quick to arrive, quick and clean execution. Great result. First time home owner, after three plumbers in 10 months.. I've found my preferred professionals and fully recommend. 🙂

    View in

  • Michael Drew

    These guys were highly professional, prompt and courteous. They are very focussed on customer liaison and kept us informed about everything. I couldn't have asked for anything more. I will definitely be calling Water Tight next time I have a plumbing issue.

    View in

  • carmen connellan

    Great service great guy (Josh). Very prompt and professional and kept us informed. Will definitely use your company again.

    View in

  • jtammett

    Very professional job from start to finish – from easy booking process to job completion. We had a leak, the source of which was a mystery. Serviceman, Josh arrived at the scheduled time, listened carefully as the problem was explained, informed us of what he would do to investigate it, identified the source of the leak, repaired it and cleaned up the area completely. We were delighted, and would certainly call on Watertight again for any plumbing work, and highly recommend them to others.

    View in

Recent Blog Posts

Toilet Bidet’s and Douche Sprays in Canberra

There is no doubt about it, toilets have moved into the 21st century, or at least Western culture is finally catching up with our foreign friends who have been using water to wash for many centuries. There are many reasons people choose to use bidet toilet seats or douche sprays. Whether you choose to use […]

Read More

The long term effect of failing Stormwater Pipework in Canberra and why you should fix them.

Blocked stormwater pipework in Canberra is one of the easiest pieces of building infrastructure to ignore, despite it also being one of the most important. Stormwater pipework is designed catch and divert rain water away from the building and property by carrying it through the stormwater mains and into our natural rivers where it will […]

Read More
Canberra Plumber Online Security

Online Security Case Study for Telstra Business Intelligence

Online security is a must for all businesses operating in this day and age in order to protect their customers and employees personal data. Water Tight Canberra where recently identified by Telstra Business Intelligence as being an exemplary business when it comes to online security due to our knowledge, system’s and practices that help keep […]

Read More
  • Available

    24hrs 7 Days a week

  • Servicing

    Canberra, ACT and region

  • Call us

    02-6195-9991

  • Book a local Canberra Plumber Online now and save 10%* off the service call fee.

    Book Online - Save 10%*

Logo