Where we have identified a complicated or expensive job or where the client has requested additional work we will provide a quote for said work. If we have provided you with a written quote and you have accepted, the work will be conducted as per the quote description. Unless otherwise discussed, quotes require a 25% deposit to be paid upfront upon accepting the quote. If the work is to be conducted in sections (for example a new house that would have drainage, rough-in and fit-off) each section will be invoiced throughout the job as the work is completed.
Unless otherwise specified, quotes do not include Work To Date. Any site visits and diagnostic work that has been conducted up until the point of providing you with a quote will be invoiced as per the doing charge method above and is separate to the quoted work.
If you are able to provide us (via our booking form or email) with enough information so that we fully understand the scope of work at hand and there is no need for a site visit, we are happy to provide a quote to you at no cost.
Alternatively, where a site visit is required we would charge a fee of $96 for a senior tradesman to attend to your site and discuss options with you and prepare a custom written quote for you, normally on the spot. If the quote is accepted and deposit paid whilst the tradesman is on site we will waive the $96 fee.
Note – No diagnostic or investigative work is included in the $96 fee.