When a tenant at the Lakefront Apartments in Kingston noticed leaking bathroom taps, Water Tight Canberra was called in to assess and resolve the issue. What started as a simple strata inspection became another showcase of our commitment to quality, transparency, and premium workmanship, earning yet another glowing 5-star review.
Problem
During a routine plumbing safety inspection at Trevillian Quay, Kingston, we found that the main bathroom basin mixer was leaking internally, and the ensuite mixer showed signs of corrosion around the flexi hoses. While these issues might seem minor, internal leaks can waste hundreds of litres of water per week and cause hidden cabinetry damage — particularly in high-end apartment complexes like Lakefront, where fixtures are exposed to constant use and high water pressure.
The homeowner was concerned about potential water waste and the look of the ageing tapware, so our technician recommended replacing both mixers with new Grohe Concetto 5-Star WELS rated models. This not only resolved the immediate leaks but also upgraded the apartment with reliable, modern tapware that fits the building’s premium aesthetic.
Assessment
Following the inspection, Liam, our licensed plumber Canberra locals trust, discussed the findings with the tenant, who coordinated with the property owner for approval. Our inspection identified:
- A leak from the main bathroom mixer body, indicating internal cartridge failure.
- Corroded flexi hoses in the ensuite, posing a risk of burst or future water damage.
- All other fixtures — kitchen, laundry, and control valves — passed testing with no issues.
As part of our unit plumbing safety inspection, we ensured that isolation valves, waste pipework, and pressure reduction valves were functioning correctly. This comprehensive approach gave the owner confidence that no other hidden issues were lurking behind the walls.
What We Did
Once approved, Liam attended the property to carry out the replacements. Two new Grohe Concetto basin mixers were supplied from Reece Plumbing Phillip, ensuring compliance with Australian Standards and maintaining the apartment’s architectural design continuity.
The work involved:
- Isolating the water supply and safely disconnecting both existing mixers and flexi hoses.
- Inspecting the vanity waste fittings and sealing surfaces for any signs of water damage.
- Installing new Grohe Concetto mixers, chosen for their precision German engineering and water efficiency.
- Replacing the corroded flexi hoses with stainless steel Dura Pex lines for long-term reliability.
- Testing and commissioning both mixers to confirm smooth operation, correct temperature blending, and leak-free performance.
The customer commented on how smoothly the work was carried out — respectful, transparent, and neat from start to finish.
“10/10. Liam delivered quality service. He was helpful, respectful and transparent. I would 100% recommend this company!”
Another 5-star job well-earned by Water Tight Canberra’s plumbing team.
Materials & Standards
The new Grohe Concetto 5-Star Basin Mixers are high-efficiency fittings designed for modern Australian bathrooms. Installed in accordance with AS/NZS 3500 Plumbing and Drainage Standards, they offer:
- Precision ceramic cartridges for smooth control and durability.
- WELS 5-Star water efficiency, saving water without sacrificing pressure.
- Polished chrome finish for aesthetic longevity and easy cleaning.
- Corrosion-resistant stainless-steel flex hoses rated for Canberra’s variable water pressure.
All fittings were pressure-tested on completion, with results logged in the job record and confirmed leak-free.
Results
Before: The old mixers were leaking internally, wasting water and creating corrosion marks around the vanity.
After: Two brand-new Grohe Concetto mixers installed, with polished finishes and flawless operation.
The final result not only resolved the leaks but also elevated the look and reliability of both bathrooms. The 5-star Google review says it best:
“10/10. Liam delivered quality service. He was helpful, respectful and transparent. I would 100% recommend this company!”
At Water Tight Canberra, we treat every job — from small fixture replacements to large strata upgrades — with the same precision and professionalism.
Tips
Even high-quality tapware has a limited lifespan. We recommend:
- Inspecting basin mixers and hoses every 5 years, especially in apartments where access can be tight.
- Replacing corroded flexi hoses early — they’re one of the most common causes of water damage in Canberra units.
- Booking a unit plumbing inspection every 2–3 years to catch small leaks before they cause costly cabinetry or wall repairs.
Location Notes
Kingston apartments, especially around Trevillian Quay, rely on centralised hot water and high-pressure systems. This makes valve maintenance and hose replacement crucial to prevent bursts and fixture failure. For ongoing maintenance and inspection services, our plumber Fyshwick team services all surrounding inner-south suburbs, including Kingston, Barton, and Griffith. For fast, reliable service,s including drain cleaning Canberra issues or electric hot water system Canberra installations and repairs, contact Water Tight Canberra today on (02) 6195 9991.
Gallery
Before: Leaking basin mixer with internal corrosion.
During: Old mixer and hoses safely removed and isolated.
After: New Grohe Concetto basin mixer installed and tested for perfect operation.
“10/10. Liam delivered quality service. He was helpful, respectful and transparent. I would 100% recommend this company!”
