Equipment and Equipment Fees

Certain machinery and equipment will incur a fee. There are two reasons we charge equipment fees. The first is a machine or item has a great deal of wear and tear with every use resulting in a lot of ongoing maintenance, repairs and tool replacement. A great example of this is a drain cleaning machine that requires regular servicing and cable/hose replacements. The second reason equipment may incur a fee is where the equipment is expensive to purchase in the first place and is highly specialised in its field. This equipment will save the client money as it will reduce the labour time and will reduce the number of contractors required on site. An example of this would be leak detection equipment

Standard equipment fees include:

  • Electric Eel $94
  • Commercial Grade Jet Rodder $150
  • Drain CCTV Camera with locator $161
  • Leak Detection Equipment including Stethoscope, Line tracer and sonde and thermal camera – $150

Equipment caught due to failing customers infrastructure 

In the unlikely event that our equipment becomes jammed or caught in a customers drain the customer is liable for the release of that equipment in a timely manner to prevent disruption to Water Tight Canberra. For example, if we attempt to clear a customers drain pipe that has completely collapsed there is a very slight chance the equipment may become caught or jammed. In this event, it is obvious that the drain needed to be dug up and repaired, despite the attempt to clear it, hence why we were called out in the first place. The customer is responsible for ensuring the equipment is realised. This would basically just be a permanent repair to their pipe work. 

Please Note, in nearly 10 years of operating and where we currently complete up to 40 blocked drains per week, we have only had up to 5 occurrences where this has been an issue. At each occurrence, the customer was happy with the end result, a permanent repair in their pipework.

Google Reviews

  • Gillian Sloan

    From my first conversation with Tom, I was treated in a very professional manner. The quote I was given was fair. Nathan and Aaron were two polite young men who dealt with my plumbing problem promptly and expertly, leaving my house so clean. Excellent workmanship and customer care. I highly recommend Water Tight Canberra. Thank you!!

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  • Geoff Young

    We have been chasing a plumber for months in Canberra, when today we saw Water tight in their van at a neighbor. One call and the wonderful receptionist organised for Aaron to come over in his Lunch and fix our major shower blockage. What can I say, OMG!!! This is service, Aaron would not settle for anything less than perfection. Pulled the shower apart, explained in detail to me everything that was happening and found the annoying problem. A old piece of plastic off the washer stuck in the pipe. He even gave me great advice on our toilet issues and over pressure issues. Unbelievable service, more intent on fixing the problem and doing it right than ripping us off. I wholeheartedly recommend Water Tight Canberra and especially Aaron as the no 1 plumbing service in Australia.

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  • darko reljic

    Hooked up my new sink and works great

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  • Allan Baxter

    I arrived at my townhouse on a Friday afternoon at about 1:30 after a week away to find that the hot water service had sprung a leak during my absence. I called Water Tight and a representative (Tom) was here within an hour. After an inspection and quotation Tom undertook to replace the HWS that day and did so with two other members of staff. I was very favourably impressed with the prompt and efficient service. I would recommend Water Tight to anyone with an urgent plumbing problem.

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  • vylan07

    Water Tight provided an excellent job on 25/02/2019. They located the burst water pipe and repaired it immediately. We are so happy with the great service and the professional crew. I strongly recommend this company for any plumbing need that you have.

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