Equipment and Equipment Fees

Certain machinery and equipment will incur a fee. There are two reasons we charge equipment fees. The first is a machine or item has a great deal of wear and tear with every use resulting in a lot of ongoing maintenance, repairs and tool replacement. A great example of this is a drain cleaning machine that requires regular servicing and cable/hose replacements. The second reason equipment may incur a fee is where the equipment is expensive to purchase in the first place and is highly specialised in its field. This equipment will save the client money as it will reduce the labour time and will reduce the number of contractors required on site. An example of this would be leak detection equipment

Standard equipment fees include:

  • Electric Eel $94
  • Commercial Grade Jet Rodder $150
  • Drain CCTV Camera with locator $161
  • Leak Detection Equipment including Stethoscope, Line tracer and sonde and thermal camera – $150

Equipment caught due to failing customers infrastructure 

In the unlikely event that our equipment becomes jammed or caught in a customers drain the customer is liable for the release of that equipment in a timely manner to prevent disruption to Water Tight Canberra. For example, if we attempt to clear a customers drain pipe that has completely collapsed there is a very slight chance the equipment may become caught or jammed. In this event, it is obvious that the drain needed to be dug up and repaired, despite the attempt to clear it, hence why we were called out in the first place. The customer is responsible for ensuring the equipment is realised. This would basically just be a permanent repair to their pipe work. 

Please Note, in nearly 10 years of operating and where we currently complete up to 40 blocked drains per week, we have only had up to 5 occurrences where this has been an issue. At each occurrence, the customer was happy with the end result, a permanent repair in their pipework.

Google Reviews

  • Alex O'Brien

    Josh and Bradley were thorough, communicative and friendly. They ensured we were happy with the final product. Great work. Thank you!

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  • k mackay

    Found my go to plumber! Excellent service! Great explanation of work done, and great work done. Quick to arrive, quick and clean execution. Great result. First time home owner, after three plumbers in 10 months.. I've found my preferred professionals and fully recommend. 🙂

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  • Michael Drew

    These guys were highly professional, prompt and courteous. They are very focussed on customer liaison and kept us informed about everything. I couldn't have asked for anything more. I will definitely be calling Water Tight next time I have a plumbing issue.

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  • carmen connellan

    Great service great guy (Josh). Very prompt and professional and kept us informed. Will definitely use your company again.

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  • jtammett

    Very professional job from start to finish – from easy booking process to job completion. We had a leak, the source of which was a mystery. Serviceman, Josh arrived at the scheduled time, listened carefully as the problem was explained, informed us of what he would do to investigate it, identified the source of the leak, repaired it and cleaned up the area completely. We were delighted, and would certainly call on Watertight again for any plumbing work, and highly recommend them to others.

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