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About Us

Water Tight Canberra leadership team members standing together in uniform outside their Canberra office.

About Water Tight Canberra

Water Tight Canberra provides award-winning residential and strata plumbing services across Canberra — including blocked drains, hot water systems, and preventative maintenance programs.

Canberra’s trusted residential and strata maintenance plumbing specialists.

At Water Tight Canberra, we’re more than just plumbers — we’re your partners in keeping homes, strata complexes, and commercial buildings running smoothly.

From small household repairs to major maintenance programs, our award-winning team delivers reliable, professional plumbing services that stand the test of time.

A bit about us

Water Tight Canberra started as a one-person operation and has grown into one of the most trusted plumbing companies in the ACT. Today, we have over 20 local staff supported by a full-time virtual admin team who help keep our operations streamlined, organised, and responsive.

We specialise in residential maintenance plumbingblocked drains, and hot water systems, backed by smart systems, clear communication, and a focus on permanent solutions — not band-aid fixes.

We’re also Canberra’s strata plumbing specialists, working closely with strata and building managers to manage preventative maintenance programs, plumbing upgrades, and emergency repairs across multi-unit complexes.

Our goal is simple: to make plumbing stress-free and to give every client confidence that their property is in expert hands.

Why choose us

  • Multi-award-winning team – Proud winners of the Telstra Business Award, Master Plumbers ACT Awards, WorkSafe ACT Award, and Icon Water Community Excellence Award.

  • Residential maintenance experts – Fast, reliable, and professional plumbing for homeowners who want it done properly the first time.

  • Strata specialists – Trusted by Canberra’s leading strata and building managers to maintain large, complex sites.

  • Permanent repairs, not quick fixes – We focus on long-term results that save money and prevent future issues.

  • Systemised and reliable – Powered by advanced tools like ServiceM8 and HubSpot to keep every job on track and every client informed.

  • Proud local employer – We invest in our team, mentor apprentices, and foster a respectful, supportive workplace culture.

  • Safety and sustainability – We prioritise safe practices, efficiency, and environmentally responsible solutions.

What we stand for

We believe great plumbing is about more than fixing leaks. It’s about trust, prevention, and doing the job right the first time. That’s why we’ve built a reputation across Canberra for professionalism, clear communication, and lasting results.

If you’re looking for a dependable, long-term plumbing partner — whether for your home, strata complex, or business — you’re in the right place.

Water Tight Canberra
Reliable. Professional. Plumbing that lasts.

Meet The Team

Water Tight Canberra team celebrating at the Master Plumbers ACT Awards in Canberra.
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How We Operate

It is our goal to ensure that every customer that works with Water Tight Canberra has a fantastic experience. The purpose of this page is to clearly inform our customers of our terms and conditions and the way we conduct business to ensure we are on the same page, reducing surprises and with the aim to increase customer satisfaction.

Click Here to view our full terms of trade which includes legal definitions and terminology.

Please note – All prices quoted on this page are GST INCLUSIVE

Our Guarantees

Cleanliness Guarantee

If we don’t leave our work area in as good or better condition than when we arrived we will pay to have that room professionally cleaned.

On Time Guarantee

If we are more than 10 minutes late without prior notification we will waive the service call fee.

We guarantee we will live up to the Master Plumbers Code of Ethics.
Proud members of the Master Plumbers Association
Over 700 genuine happy customer reviews on the internet
Lifetime Workmanship Guarantee
Cleanliness Guarantee

If we don’t leave our work area in as good or better condition than when we arrived we will pay to have that room professionally cleaned.

On Time Guarantee

If we are more than 10 minutes late without prior notification we will waive the service call fee.

We guarantee we will live up to the Master Plumbers Code of Ethics.
Proud members of the Master Plumbers Association
Over 100 genuine happy customer reviews on the internet
Lifetime Workmanship Guarantee
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Google Reviews

Jeremy Oorloff
Jeremy Oorloff
Customer
I am very happy with the work done by Watertight. I was especially impressed with Ryan, he was the most honest and transparent tradie I've ever had. It was clear he took pride in his work, and despite a difficult install he did a good job. I like to ask lots of questions and see what's happening and was happy to put up with me and keep me in the loop. Thanks!
Emma L Morzuch
Emma L Morzuch
Customer
Watertight Canberra was very responsive to a request for assistance to locate and fix a leaking pipe. We were fortunate to have Josh who was punctual, professional, friendly and hard working. Josh worked through a complex situation with the building material and location of pipes and was able to rectify the situation. We are very happy with the quality of work, professionalism and the competitively priced outcome of work completed. We will definitely use Watertight Canberra for any future plumbing needs and highly recommend this business!
Jonathan Engel
Jonathan Engel
Customer
We had an exceptional experience service from Water Tight Plumbers. From making the booking to getting the job done, the staff were professional and detail oriented. Ryan the plumber, was extremely helpful, providing knowledgeable advice and an overall extremely high level of service. With Gratitude, thanks Tom and the whole watertight team!
Elizabeth Clarke
Elizabeth Clarke
Customer
Fantastic experience with Water Tight Canberra! Really easy to deal with, friendly and professional. The service was fast, great quality and good pricing. Will definitely be recommending Water Tight to everyone I know. Thank you so much, Water Tight team!
Matt Tindale
Matt Tindale
Customer
Brayden was really professional, told me about the work quoted, and went out of his way to get a new water heater installed for me on the same day. Couldn't ask for more. Will definitely call Water Tight next time I need a plumber.