Water Tight Canberra, Canberra’s reliable plumbing, drainage and gasfitting service, was founded in 2010 by Tom Martin who is the company’s owner and licensed Canberra plumber.
Our business values are customer service, honesty and integrity and we implement all 3 of these in every aspect of our plumbing business.
We specialise in fault finding, maintenance and renovations for both residential and commercial customers. We also work on small commercial fitouts and quality new build spec homes.
We only ever supply and install high quality stock and material because we know that using poor quality products will mean a shorter life span and a higher cost to the consumer in the long run.
Water Tight Canberra uses a leading job management software, Servicem8, that allows us to efficiently and accurately communicate between the office and tradespeople. Thanks to Roddy Boyd from fantastic web developers 23 Creative, when you fill in our online booking form the data is automatically entered into our job management system. Office staff load any additional safety notes or plans that may be required. The tradesman then from the work site using their mobile devices activate accurate job timers to monitor their times, upload notes with photos, update the job status and enter material used.
Our work vehicles are stocked with over 300 different items, all of which have been carefully selected as the most commonly used. Every month we stock-take our vehicles and they are restocked to the full capacity. Stock is also replaced during the month at regular intervals. If we are out of stock for one of these items there is no travel time charged to the customer for travelling to the supplier to purchase the item.
We have a large array of advanced and high tech equipment that when required, can save the customer hours or even days of labour charges. This equipment can be used to internally inspect pipework, locate and trace pipework with a depth reading, listen to burst pipes, thermally view leaks and much more.
When you need a plumber in Canberra, call us or book online and save 10% off the service call fee as we would love to work with you to solve all of your Canberra plumbing needs.